TY - GEN
T1 - Análisis de Lean Government para optimizar procesos a nivel de gobiernos locales
AU - Quispe-Ascencio, Anthony Alcides
AU - Campos-Vasquez, Neicer
AU - Chavez, Erick Humberto Rabanal
AU - Campos-Vasquez, Nilson Deonil
N1 - Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2023
Y1 - 2023
N2 - This research aims to analyze the influence of Lean Government methodology on the processes of local governments, based on understanding the most commonly used lean tools in the public sector, their application and perception, and the impacts obtained on processes. This analysis was carried out through a systematic review of scientific literature, using reliable databases and applying search equations and inclusion and exclusion criteria. The results showed that the most commonly used tools are: A3 Thinking, Kanban, 5's, Visual Controls, Six Sigma, Kaizen, and Value Stream Map; that the perception by workers was positive both in terms of their work and their profession, and finally, that based on data obtained from process improvements where there was a reduction of approximately 14% in hiring expenses, it can be guaranteed that the implementation of Lean Government in local government processes will have a positive influence.
AB - This research aims to analyze the influence of Lean Government methodology on the processes of local governments, based on understanding the most commonly used lean tools in the public sector, their application and perception, and the impacts obtained on processes. This analysis was carried out through a systematic review of scientific literature, using reliable databases and applying search equations and inclusion and exclusion criteria. The results showed that the most commonly used tools are: A3 Thinking, Kanban, 5's, Visual Controls, Six Sigma, Kaizen, and Value Stream Map; that the perception by workers was positive both in terms of their work and their profession, and finally, that based on data obtained from process improvements where there was a reduction of approximately 14% in hiring expenses, it can be guaranteed that the implementation of Lean Government in local government processes will have a positive influence.
KW - Kaizen
KW - Lean
KW - Lean Government
KW - Public sector
KW - Value Stream Map
UR - http://www.scopus.com/inward/record.url?scp=85187258588&partnerID=8YFLogxK
U2 - 10.18687/LEIRD2023.1.1.376
DO - 10.18687/LEIRD2023.1.1.376
M3 - Contribución a la conferencia
AN - SCOPUS:85187258588
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
T2 - 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023
Y2 - 4 December 2023 through 6 December 2023
ER -