TY - GEN
T1 - Aplicación de las Herramientas de Gestión de la Calidad para mejorar la pérdida monetaria de la empresa dedicada a brindar soluciones en consumibles industriales. Trujillo – Perú, 2023
AU - Rodríguez Alza, M. A.
AU - Salinas Panduro, S. D.
AU - Vera Valencia, D. M.
N1 - Publisher Copyright:
© 2024 Memorias de la Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica, CICIC. All rights reserved.
PY - 2024
Y1 - 2024
N2 - The objective of this research is to determine the impact of the quality management improvement proposal on the production process of the company providing industrial consumables in the city of Trujillo, Peru. It begins with a diagnosis of the company's production areas using the Ishikawa diagram, which identified 4 causes for cost overrun problems: Lack of maintenance of the transportation fleet, lack of demand planning for Lube, Lack of training in Lube import operations, and lack of personnel in the operational and administrative areas. After monetizing the root causes, the cost overruns amounted to S/1’086,380.00 soles. By implementing the improvements resulting from Quality Function Deployment (QFD) with its Quality House, recommendations from Failure Mode and Effects Analysis (FMEA), and the DMAIC Six Sigma Methodology, the loss due to cost overruns decreased to S/634,660.00 soles. Therefore, the application of Quality Management tools successfully enhances the production of the company dedicated to providing industrial consumables, ultimately generating a benefit of S/451,720.00 soles.
AB - The objective of this research is to determine the impact of the quality management improvement proposal on the production process of the company providing industrial consumables in the city of Trujillo, Peru. It begins with a diagnosis of the company's production areas using the Ishikawa diagram, which identified 4 causes for cost overrun problems: Lack of maintenance of the transportation fleet, lack of demand planning for Lube, Lack of training in Lube import operations, and lack of personnel in the operational and administrative areas. After monetizing the root causes, the cost overruns amounted to S/1’086,380.00 soles. By implementing the improvements resulting from Quality Function Deployment (QFD) with its Quality House, recommendations from Failure Mode and Effects Analysis (FMEA), and the DMAIC Six Sigma Methodology, the loss due to cost overruns decreased to S/634,660.00 soles. Therefore, the application of Quality Management tools successfully enhances the production of the company dedicated to providing industrial consumables, ultimately generating a benefit of S/451,720.00 soles.
KW - FMEA
KW - QFD
KW - Six Sigma
KW - management tools
KW - production
KW - quality
UR - https://www.scopus.com/pages/publications/85210837711
U2 - 10.54808/CICIC2024.01.247
DO - 10.54808/CICIC2024.01.247
M3 - Contribución a la conferencia
AN - SCOPUS:85210837711
T3 - Memorias de la Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica, CICIC
SP - 247
EP - 250
BT - CICIC 2024 - Decima Cuarta Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica en el contexto de the 15th International Multi-Conference on Complexity, Informatics, and Cybernetics, IMCIC 2024 - Memorias
A2 - Callaos, Nagib C.
A2 - Horne, Jeremy
A2 - Ruiz-Ledesma, Elena Fabiola
A2 - Sanchez, Belkis
A2 - Tremante, Andres
T2 - Decima Cuarta Conferencia Iberoamericana de Complejidad, Informatica y Cibernetica, CICIC 2024 en el contexto de the 15th International Multi-Conference on Complexity, Informatics and Cybernetics, IMCIC 2024 - 14th Ibero-American Conference on Complexity, Informatics and Cybernetics, CICIC 2024 in the context of the 15th International Multi-Conference on Complexity, Informatics and Cybernetics, IMCIC 2024
Y2 - 26 March 2024 through 29 March 2024
ER -
