Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature

Alexis Carbajal-Torres; Joseph Ninaquispe-Florez; Michael Cabanillas-Carbonell

doi:10.1007/978-981-19-2394-4_39

Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature

Alexis Carbajal-Torres
, Joseph Ninaquispe-Florez
, Michael Cabanillas-Carbonell

UPN Directorate of Research, Innovation, and Sustainability

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Scopus citations

Abstract

Today, as a result of the pandemic we are going through due to the infectious disease COVID-19, many small, medium and large companies worldwide have had difficulties to stay in the market, because they have not made appropriate strategic decisions causing most of them to close. It is therefore important that companies adapt business intelligence and note the effect it has on them. The present investigation is a systematic review of the literature, compiling 55 articles from the following databases; Springer Link, IEEE Xplore, Wiley and Scopus that according to our inclusion and exclusion criteria 26 articles were systematized showing how business intelligence adapts and positively influences companies.

Original language	English
Title of host publication	Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022
Editors	Xin-She Yang, Simon Sherratt, Nilanjan Dey, Amit Joshi
Pages	425-435
Number of pages	11
DOIs	https://doi.org/10.1007/978-981-19-2394-4_39
State	Published - 2023
Event	7th International Congress on Information and Communication Technology, ICICT 2022 - Virtual, Online Duration: 21 Feb 2022 → 24 Feb 2022

Publication series

Name	Lecture Notes in Networks and Systems
Volume	464
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	7th International Congress on Information and Communication Technology, ICICT 2022
City	Virtual, Online
Period	21/02/22 → 24/02/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Business intelligence
Companies
COVID-19
Strategic decisions
Systematic review

Access to Document

10.1007/978-981-19-2394-4_39

Cite this

Carbajal-Torres, A., Ninaquispe-Florez, J., & Cabanillas-Carbonell, M. (2023). Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature. In X.-S. Yang, S. Sherratt, N. Dey, & A. Joshi (Eds.), Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022 (pp. 425-435). (Lecture Notes in Networks and Systems; Vol. 464). https://doi.org/10.1007/978-981-19-2394-4_39

Carbajal-Torres, Alexis ; Ninaquispe-Florez, Joseph ; Cabanillas-Carbonell, Michael. / Business Intelligence in Strategic Business Decision Making in Times of COVID-19 : A Systematic Review of the Literature. Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022. editor / Xin-She Yang ; Simon Sherratt ; Nilanjan Dey ; Amit Joshi. 2023. pp. 425-435 (Lecture Notes in Networks and Systems).

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abstract = "Today, as a result of the pandemic we are going through due to the infectious disease COVID-19, many small, medium and large companies worldwide have had difficulties to stay in the market, because they have not made appropriate strategic decisions causing most of them to close. It is therefore important that companies adapt business intelligence and note the effect it has on them. The present investigation is a systematic review of the literature, compiling 55 articles from the following databases; Springer Link, IEEE Xplore, Wiley and Scopus that according to our inclusion and exclusion criteria 26 articles were systematized showing how business intelligence adapts and positively influences companies.",

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Carbajal-Torres, A, Ninaquispe-Florez, J & Cabanillas-Carbonell, M 2023, Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature. in X-S Yang, S Sherratt, N Dey & A Joshi (eds), Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022. Lecture Notes in Networks and Systems, vol. 464, pp. 425-435, 7th International Congress on Information and Communication Technology, ICICT 2022, Virtual, Online, 21/02/22. https://doi.org/10.1007/978-981-19-2394-4_39

Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature. / Carbajal-Torres, Alexis; Ninaquispe-Florez, Joseph; Cabanillas-Carbonell, Michael.
Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022. ed. / Xin-She Yang; Simon Sherratt; Nilanjan Dey; Amit Joshi. 2023. p. 425-435 (Lecture Notes in Networks and Systems; Vol. 464).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Carbajal-Torres, Alexis

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AB - Today, as a result of the pandemic we are going through due to the infectious disease COVID-19, many small, medium and large companies worldwide have had difficulties to stay in the market, because they have not made appropriate strategic decisions causing most of them to close. It is therefore important that companies adapt business intelligence and note the effect it has on them. The present investigation is a systematic review of the literature, compiling 55 articles from the following databases; Springer Link, IEEE Xplore, Wiley and Scopus that according to our inclusion and exclusion criteria 26 articles were systematized showing how business intelligence adapts and positively influences companies.

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KW - Systematic review

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Carbajal-Torres A, Ninaquispe-Florez J, Cabanillas-Carbonell M. Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature. In Yang XS, Sherratt S, Dey N, Joshi A, editors, Proceedings of 7th International Congress on Information and Communication Technology, ICICT 2022. 2023. p. 425-435. (Lecture Notes in Networks and Systems). doi: 10.1007/978-981-19-2394-4_39

Business Intelligence in Strategic Business Decision Making in Times of COVID-19: A Systematic Review of the Literature

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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