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Digital marketing strategies to increase tourism: a systematic review between 2018 - 2024

  • Universidad Privada del Norte

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Digital marketing has emerged as a key strategic component for tourism promotion, enhancing the visibility of destinations and businesses while increasing visitor flows. However, its impact on tourism growth requires a systematic analysis synthesizing recent evidence. This study aimed to evaluate, through a systematic review, how digital marketing strategies have influenced tourism promotion and development between 2018 and 2024. The PRISMA protocol was applied for the search, selection, and analysis of scientific literature in SCOPUS, Web of Science, and ProQuest. Keywords were derived from the PICOC statement: P ("tourism businesses"), I/E ("digital marketing"), O ("increase in tourism"). Filters included full-text access, document type (article), and language (English and Spanish), yielding 175 initial records. After screening and quality assessment, 30 articles were selected that met the inclusion criteria (peer-reviewed, direct relationship between digital marketing and tourism, 2018 2024 period, full-text access) and exclusion criteria (duplicates, studies outside the tourism sector, other languages). The results indicate that strategies such as social media, Search Engine Optimization (SEO), and content marketing have a significant positive effect on attracting tourists, improving destination perception and competitiveness. The integration of advanced technologies and content personalization emerged as critical success factors. When implemented strategically, digital marketing is confirmed as an essential catalyst for tourism growth.

Original languageEnglish
Title of host publication2025 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2025
ISBN (Electronic)9781665478083
DOIs
StatePublished - 2025
Event2025 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2025 - Glasgow, United Kingdom
Duration: 20 Oct 202522 Oct 2025

Publication series

Name2025 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2025

Conference

Conference2025 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2025
Country/TerritoryUnited Kingdom
CityGlasgow
Period20/10/2522/10/25

Keywords

  • digital marketing
  • digital strategies
  • online advertising
  • tourism
  • tourism growth

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