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Estrategia de Engagement para la Fidelización de clientes en una empresa peruana
Isabel Esperanza Arango-Huancahuari, Shiomara Aracelli Ponce-Medina, Alfredo Martín Berrospi-Ytahashi, Miguel Humberto Panez-Bendezú, Jorge Alberto Vargas-Merino
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review