Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Daniel Badinho Cornejo Chunga, Luis Sebastian Arribasplata Chavarri, Rolando Javier Berru Beltran

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

Original languageEnglish
Title of host publicationProceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021
ISBN (Electronic)9781665444453
DOIs
StatePublished - 2021
Event2nd IEEE Engineering International Research Conference, EIRCON 2021 - Virtual, Lima, Peru
Duration: 27 Oct 202129 Oct 2021

Publication series

NameProceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

Conference

Conference2nd IEEE Engineering International Research Conference, EIRCON 2021
Country/TerritoryPeru
CityVirtual, Lima
Period27/10/2129/10/21

Keywords

  • Cultural heritage
  • Mobile applications
  • Tourist attraction visitors
  • User experience

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