Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Daniel Badinho Cornejo Chunga; Luis Sebastian Arribasplata Chavarri; Rolando Javier Berru Beltran

doi:10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Daniel Badinho Cornejo Chunga
, Luis Sebastian Arribasplata Chavarri
, Rolando Javier Berru Beltran

Faculty of Engineering of the UPN

Universidad Privada del Norte

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

Original language	English
Title of host publication	Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021
ISBN (Electronic)	9781665444453
DOIs	https://doi.org/10.1109/EIRCON52903.2021.9613355
State	Published - 2021
Event	2nd IEEE Engineering International Research Conference, EIRCON 2021 - Virtual, Lima, Peru Duration: 27 Oct 2021 → 29 Oct 2021

Publication series

Name	Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

Conference

Conference	2nd IEEE Engineering International Research Conference, EIRCON 2021
Country/Territory	Peru
City	Virtual, Lima
Period	27/10/21 → 29/10/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 7 Affordable and Clean Energy

Keywords

Cultural heritage
Mobile applications
Tourist attraction visitors
User experience

Access to Document

10.1109/EIRCON52903.2021.9613355

Cite this

Chunga, D. B. C., Chavarri, L. S. A., & Beltran, R. J. B. (2021). Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. In Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021 (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021). https://doi.org/10.1109/EIRCON52903.2021.9613355

Chunga, Daniel Badinho Cornejo ; Chavarri, Luis Sebastian Arribasplata ; Beltran, Rolando Javier Berru. / Gamification Techniques to Enhance the User Experience in Tourist Centres : A Mobile Application Proposal. Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021).

@inproceedings{9da294ff02534ecd9866f53211f6745d,

title = "Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal",

abstract = "This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.",

keywords = "Cultural heritage, Mobile applications, Tourist attraction visitors, User experience",

author = "Chunga, \{Daniel Badinho Cornejo\} and Chavarri, \{Luis Sebastian Arribasplata\} and Beltran, \{Rolando Javier Berru\}",

note = "Publisher Copyright: {\textcopyright} 2021 IEEE.; 2nd IEEE Engineering International Research Conference, EIRCON 2021 ; Conference date: 27-10-2021 Through 29-10-2021",

year = "2021",

doi = "10.1109/EIRCON52903.2021.9613355",

language = "English",

series = "Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021",

booktitle = "Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021",

}

Chunga, DBC, Chavarri, LSA & Beltran, RJB 2021, Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. in Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021, 2nd IEEE Engineering International Research Conference, EIRCON 2021, Virtual, Lima, Peru, 27/10/21. https://doi.org/10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. / Chunga, Daniel Badinho Cornejo; Chavarri, Luis Sebastian Arribasplata; Beltran, Rolando Javier Berru.
Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T2 - 2nd IEEE Engineering International Research Conference, EIRCON 2021

AU - Chunga, Daniel Badinho Cornejo

AU - Chavarri, Luis Sebastian Arribasplata

AU - Beltran, Rolando Javier Berru

PY - 2021

Y1 - 2021

N2 - This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

AB - This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

KW - Cultural heritage

KW - Mobile applications

KW - Tourist attraction visitors

KW - User experience

UR - https://www.scopus.com/pages/publications/85123366653

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DO - 10.1109/EIRCON52903.2021.9613355

M3 - Conference contribution

AN - SCOPUS:85123366653

T3 - Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

BT - Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

Y2 - 27 October 2021 through 29 October 2021

ER -

Chunga DBC, Chavarri LSA, Beltran RJB. Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. In Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021). doi: 10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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