Gestión de Procesos Comerciales para la Calidad de Servicio en una Pyme del Sector Gastronómico

Translated title of the contribution: Commercial Process Management for Service Quality in an SME of the Gastronomic Sector
  • Odar R. Florián Castillo
  • , Milenka J. Morales Briones
  • , Ariana M. Muñiz Luna Victoria

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Economics, Econometrics and Finance