TY - GEN
T1 - Gestión por Procesos y su influencia en la Administración Documentaria de una Constructora
AU - Bravo Huivin, Elizabeth K.
AU - Escudero, Ruslith Flores
AU - Cieza Mostacero, Segundo E.
N1 - Publisher Copyright:
© 2019 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2019
Y1 - 2019
N2 - The following article corresponds to the implementation of the management by processes in the documentary administration of the construction company ASOLFED Contratistas Generales SAC of the city of Trujillo, Peru. For this, a Pre-Experimental research approach was followed, where information gathering techniques such as survey, interview and documentary review were used. For the implementation of process management, a proposed methodology was used that had the following stages: Preparatory, Diagnostic, Verification and, Measurement and improvement of processes; which resulted in the conservation of documents in an increase of 121.52%, the time of access to information was reduced by 98.07%, the optimization of paper use was reduced by 50.96% and the satisfaction of the collaborators was 100% in this construction company. This article is divided into introduction, state of the art, objectives, material and methods, methodology for the implementation of management by processes, results and conclusions.
AB - The following article corresponds to the implementation of the management by processes in the documentary administration of the construction company ASOLFED Contratistas Generales SAC of the city of Trujillo, Peru. For this, a Pre-Experimental research approach was followed, where information gathering techniques such as survey, interview and documentary review were used. For the implementation of process management, a proposed methodology was used that had the following stages: Preparatory, Diagnostic, Verification and, Measurement and improvement of processes; which resulted in the conservation of documents in an increase of 121.52%, the time of access to information was reduced by 98.07%, the optimization of paper use was reduced by 50.96% and the satisfaction of the collaborators was 100% in this construction company. This article is divided into introduction, state of the art, objectives, material and methods, methodology for the implementation of management by processes, results and conclusions.
KW - Documentary Administration
KW - Effectiveness
KW - Information
KW - Management by processes
KW - Optimization
UR - http://www.scopus.com/inward/record.url?scp=85073633827&partnerID=8YFLogxK
U2 - 10.18687/LACCEI2019.1.1.123
DO - 10.18687/LACCEI2019.1.1.123
M3 - Contribución a la conferencia
AN - SCOPUS:85073633827
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - 17th LACCEI International Multi-Conference for Engineering, Education, and Technology
T2 - 17th LACCEI International Multi-Conference for Engineering, Education, and Technology, LACCEI 2019
Y2 - 24 July 2019 through 26 July 2019
ER -