Marketing digital y comportamiento del consumidor de la marca Uber en Perú

Translated title of the contribution: Digital marketing and consumer behaviour of the Uber brand in Peru

Melany Sime-Monzón, Bladimir Raúl Quispe-Cervantes, Miguel Humberto Panez-Bendezu, Jorge Alberto Vargas-Merino

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The main objective of this study was to determine how digital marketing influences the consumer behavior of the Uber brand, Lima Metropolitana 2021. In that sense, a non-experimental methodological design of cross-sectional, quantitative approach and explanatory level was used, considering as the study population the inhabitants of the city of Metropolitan Lima between the ages of 18 to 55 years old, considering a sample of 385 people. Therefore, the survey technique was used through the questionnaire as an instrument for measuring the variables, on an ordinal Likert-type scale, which presented a high level of overall internal consistency (Cronbach's alpha = .983) and content validity by expert judgment (Aiken's V = 1.00). It was concluded at a general level that digital marketing does significantly influence consumer behavior of the Uber brand, Lima Metropolitana 2021, demonstrated through Pearson's Chi-square inferential test, with a confidence level of 95% and a significance of 0.000, which confirms that consumer behavior of the Uber brand is explained by the possible actions or influence of digital marketing.

Translated title of the contributionDigital marketing and consumer behaviour of the Uber brand in Peru
Original languageSpanish
Title of host publicationProceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology
Subtitle of host publicationLeadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023
EditorsMaria M. Larrondo Petrie, Jose Texier, Rodolfo Andres Rivas Matta
ISBN (Electronic)9786289520743
StatePublished - 2023
Event21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023 - Buenos Aires, Argentina
Duration: 19 Jul 202321 Jul 2023

Publication series

NameProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Volume2023-July
ISSN (Electronic)2414-6390

Conference

Conference21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023
Country/TerritoryArgentina
CityBuenos Aires
Period19/07/2321/07/23

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