TY - GEN
T1 - Organizational Climate and the Achievement of Objectives in a Governmental Tourism Management Institution
AU - Olavarria-Benavides, Heber Luis
AU - Ventura-Suclupe, Percy Ronald
AU - de Jesus Jimenez-Tavara, Veronica Elizabeth
AU - Cordova-Buiza, Franklin
N1 - Publisher Copyright:
© the authors, 2023. All Rights Reserved.
PY - 2023
Y1 - 2023
N2 - Communication is an essential part to achieve the goals of any organization. Thus, nowadays, many organizations are committed to have an appropriate communication flow, being of total obligation to provide their collaborators with the necessary tools for an assertive communication; therefore, if the collaborators perceive that the institution offers them value, they will show great commitment to the achievement of the goals, based on internal communication. The government institution under study, which manages tourism in a region of Peru, presents several problems related to the organizational climate and its factors, such as lack of cooperation, poor relations between employees, conflicts and poor communication, which causes low productivity by the institution. The general objective is to determine the relationship between the organizational climate of the Regional Management of Foreign Trade and Tourism of Lambayeque and the impact on the achievement of the institution's objectives. Its variables seek to know if there is a relationship between organizational climate and the impact on the achievement of goals. Likewise, in relation to the methodology, it was a quantitative study, the method used was inductive and deductive, with a non-experimental design of correlational cross-sectional cut. Its population consisted of 35 workers of the Regional Management of Foreign Trade and Tourism of Lambayeque, and its sample was a census, since it worked with the entire population and had a non-probabilistic sampling, of these correspond to 19 males and 16 females. Likewise, in terms of techniques and instruments, a survey was used, and a questionnaire was used as an instrument for both variables. As the main result, when applying Spearman's Rho, a value of 0.872 was obtained, which indicates that there is a strong and positive relationship between organizational climate and goal fulfillment. In view of the above, it has been concluded that there is a significant relationship between organizational climate and goal achievement.
AB - Communication is an essential part to achieve the goals of any organization. Thus, nowadays, many organizations are committed to have an appropriate communication flow, being of total obligation to provide their collaborators with the necessary tools for an assertive communication; therefore, if the collaborators perceive that the institution offers them value, they will show great commitment to the achievement of the goals, based on internal communication. The government institution under study, which manages tourism in a region of Peru, presents several problems related to the organizational climate and its factors, such as lack of cooperation, poor relations between employees, conflicts and poor communication, which causes low productivity by the institution. The general objective is to determine the relationship between the organizational climate of the Regional Management of Foreign Trade and Tourism of Lambayeque and the impact on the achievement of the institution's objectives. Its variables seek to know if there is a relationship between organizational climate and the impact on the achievement of goals. Likewise, in relation to the methodology, it was a quantitative study, the method used was inductive and deductive, with a non-experimental design of correlational cross-sectional cut. Its population consisted of 35 workers of the Regional Management of Foreign Trade and Tourism of Lambayeque, and its sample was a census, since it worked with the entire population and had a non-probabilistic sampling, of these correspond to 19 males and 16 females. Likewise, in terms of techniques and instruments, a survey was used, and a questionnaire was used as an instrument for both variables. As the main result, when applying Spearman's Rho, a value of 0.872 was obtained, which indicates that there is a strong and positive relationship between organizational climate and goal fulfillment. In view of the above, it has been concluded that there is a significant relationship between organizational climate and goal achievement.
KW - Goal achievement
KW - Impact
KW - Organizational climate
KW - Organizational communication
UR - http://www.scopus.com/inward/record.url?scp=85178260079&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85178260079
T3 - Proceedings of the International Conference on Tourism Research
SP - 226
EP - 232
BT - Proceedings of the 6th International Conference on Tourism Research, ICTR 2023
A2 - Vlassi, Eirini
A2 - Konstantinides, Despina
PB - Academic Conferences and Publishing International Limited
T2 - 6th International Conference on Tourism Research, ICTR 2023
Y2 - 8 June 2023 through 9 June 2023
ER -