TY - GEN
T1 - Propuesta de mejora en el área de calidad para aumentar la rentabilidad en la empresa SEGUSA S.A.C. de la ciudad de Trujillo, 2021
AU - Rodríguez-Alza, Miguel Angel
AU - Alva-Lecca, Walter Jesús
AU - Carbajal-Arenas, Paul Anthony
N1 - Publisher Copyright:
© 2022 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2022
Y1 - 2022
N2 - Due to the presence of Covid-19 that we are currently facing, companies have decided to stop their production process or reduce their commercialization to avoid massive losses, which is why the company SEGUSA S.A.C. you need to improve the profitability of the business. The objective is to determine the proposal for improvement in the quality area to increase profitability in the company SEGUSA S.A.C. The hypothesis proposed for this research project is that the improvement proposal in the quality area will increase profitability in the company SEGUSA S.A.C. the dependent variable is the profitability of the company and the independent variable is the proposal for improvement in the quality area. A quantitative and purposeful investigation was carried out. The tools: QFD, AMFE and SIX SIGMA were used to improve the current situation of the company and increase its profitability. In addition, statistical tests such as Ishikawa, matrix of indicators, trend measures, histograms and statistical control charts were used. In the results, a benefit of S/. 121, 455.00 with a return of 34%. Therefore, it is concluded that the implementation of improvement tools in the quality area in the company SEGUSA SAC increases the profitability of the company.
AB - Due to the presence of Covid-19 that we are currently facing, companies have decided to stop their production process or reduce their commercialization to avoid massive losses, which is why the company SEGUSA S.A.C. you need to improve the profitability of the business. The objective is to determine the proposal for improvement in the quality area to increase profitability in the company SEGUSA S.A.C. The hypothesis proposed for this research project is that the improvement proposal in the quality area will increase profitability in the company SEGUSA S.A.C. the dependent variable is the profitability of the company and the independent variable is the proposal for improvement in the quality area. A quantitative and purposeful investigation was carried out. The tools: QFD, AMFE and SIX SIGMA were used to improve the current situation of the company and increase its profitability. In addition, statistical tests such as Ishikawa, matrix of indicators, trend measures, histograms and statistical control charts were used. In the results, a benefit of S/. 121, 455.00 with a return of 34%. Therefore, it is concluded that the implementation of improvement tools in the quality area in the company SEGUSA SAC increases the profitability of the company.
KW - AMFE
KW - QFD
KW - SIX SIGMA
UR - http://www.scopus.com/inward/record.url?scp=85140022400&partnerID=8YFLogxK
U2 - 10.18687/LACCEI2022.1.1.339
DO - 10.18687/LACCEI2022.1.1.339
M3 - Contribución a la conferencia
AN - SCOPUS:85140022400
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
A2 - Larrondo Petrie, Maria M.
A2 - Texier, Jose
A2 - Pena, Andrea
A2 - Viloria, Jose Angel Sanchez
T2 - 20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022
Y2 - 18 July 2022 through 22 July 2022
ER -