Rediseño de Procesos para la Gestión de Recursos Humanos en una Empresa de Soluciones Empresariales

Translated title of the contribution: Redesign of processes for human resource management in a business solutions company

Betty L. Suárez-Torres, Gonzalo Celis-Soberon, Alicia A. Vergara-Castro

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

This article corresponds to the redesign of processes for the management of human resources of the company Grupo Mundo Soluciones Empresariales. The research has followed a Pre-Experimental approach, where data collection techniques such as documentary and archival analysis, interview and direct observation and their respective instruments such as the document analysis sheet, interview guide and process observation sheet were used.. For the redesign, the BPM methodology was applied, which consists of the following phases: discovery and simplification, capture and documentation, publication and animation, design and improvement, generation and execution and monitoring and management. Thus, the results were a saving of 77% in the Recruitment and Selection process, and 39% in the Incorporation Management, as well as the reduction of time by processes (Recruitment and Selection 60%, Incorporation 46%). This article is divided into introduction, state of the art, objectives, material and methods, methodology for the implementation of the redesign of processes, discussion, results and conclusions.

Translated title of the contributionRedesign of processes for human resource management in a business solutions company
Original languageSpanish
Title of host publication18th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
Subtitle of host publication"Engineering, Integration, and Alliances for a Sustainable Development" "Hemispheric Cooperation for Competitiveness and Prosperity on a Knowledge-Based Economy", LACCEI 2020
ISBN (Electronic)9789585207141
DOIs
StatePublished - 2020
Event18th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Engineering, Integration, and Alliances for a Sustainable Development" "Hemispheric Cooperation for Competitiveness and Prosperity on a Knowledge-Based Economy", LACCEI 2020 - Virtual, Online
Duration: 27 Jul 202031 Jul 2020

Publication series

NameProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (Electronic)2414-6390

Conference

Conference18th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Engineering, Integration, and Alliances for a Sustainable Development" "Hemispheric Cooperation for Competitiveness and Prosperity on a Knowledge-Based Economy", LACCEI 2020
CityVirtual, Online
Period27/07/2031/07/20

Fingerprint

Dive into the research topics of 'Redesign of processes for human resource management in a business solutions company'. Together they form a unique fingerprint.

Cite this