TY - GEN
T1 - Estrategias de comunicación laboral y resolución de conflictos en el sector deportivo - Cajamarca, 2023
AU - Mendoza-Castañeda, Jhaquelin Mareli
AU - Boñón-Díaz, David
AU - Orrillo-Vigo, David Carlos
AU - Villacorta-Sánchez, Ana Cecilia
N1 - Publisher Copyright:
© 2024 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2024
Y1 - 2024
N2 - The objective of this study was to determine the relationship that exists between work communication strategies and conflict resolution in the employees of the Bodylab gym, 2023. We worked under a non-experimental design; it was a correlational level investigation with a cross-section within of the quantitative approach. A total of 23 collaborators were considered as the study population, of the total there were only 10 collaborators who were assumed as the sample, from whom information was collected for each variable through the questionnaire instrument; These were designed with a Likert scale. According to Cronbach's Alpha, there was a reliability level of 0.941 for the work communication strategies variable, while for the conflict resolution variable it had a reliability level of 0.840. It was concluded that there is a medium positive relationship between work communication strategies and conflict resolution among employees of the Bodylab gym, 2023, which could be demonstrated with the non-parametric Rho Spearman test with a significance level of 0.217 and a correlation coefficient. of 0.428. This means that, when the work communication strategies variable is properly developed, it has relevance in the conflict resolution variable.
AB - The objective of this study was to determine the relationship that exists between work communication strategies and conflict resolution in the employees of the Bodylab gym, 2023. We worked under a non-experimental design; it was a correlational level investigation with a cross-section within of the quantitative approach. A total of 23 collaborators were considered as the study population, of the total there were only 10 collaborators who were assumed as the sample, from whom information was collected for each variable through the questionnaire instrument; These were designed with a Likert scale. According to Cronbach's Alpha, there was a reliability level of 0.941 for the work communication strategies variable, while for the conflict resolution variable it had a reliability level of 0.840. It was concluded that there is a medium positive relationship between work communication strategies and conflict resolution among employees of the Bodylab gym, 2023, which could be demonstrated with the non-parametric Rho Spearman test with a significance level of 0.217 and a correlation coefficient. of 0.428. This means that, when the work communication strategies variable is properly developed, it has relevance in the conflict resolution variable.
KW - conflict resolution
KW - internal communication
KW - internal factors and external factors
KW - motivational factors
KW - organizational behavior
KW - work communication strategies
KW - work environment
UR - https://www.scopus.com/pages/publications/85203788118
U2 - 10.18687/LACCEI2024.1.1.1730
DO - 10.18687/LACCEI2024.1.1.1730
M3 - Contribución a la conferencia
AN - SCOPUS:85203788118
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 22nd LACCEI International Multi-Conference for Engineering, Education and Technology
T2 - 22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024
Y2 - 17 July 2024 through 19 July 2024
ER -