Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Daniel Badinho Cornejo Chunga; Luis Sebastian Arribasplata Chavarri; Rolando Javier Berru Beltran

doi:10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

Daniel Badinho Cornejo Chunga
, Luis Sebastian Arribasplata Chavarri
, Rolando Javier Berru Beltran

Facultad de Ingeniería de la UPN

Universidad Privada del Norte

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

1 Cita (Scopus)

Resumen

This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

Idioma original	Inglés
Título de la publicación alojada	Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021
ISBN (versión digital)	9781665444453
DOI	https://doi.org/10.1109/EIRCON52903.2021.9613355
Estado	Publicada - 2021
Evento	2nd IEEE Engineering International Research Conference, EIRCON 2021 - Virtual, Lima, Perú Duración: 27 oct. 2021 → 29 oct. 2021

Serie de la publicación

Nombre	Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

Conferencia

Conferencia	2nd IEEE Engineering International Research Conference, EIRCON 2021
País/Territorio	Perú
Ciudad	Virtual, Lima
Período	27/10/21 → 29/10/21

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

ODS 7: Energía asequible y no contaminante

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10.1109/EIRCON52903.2021.9613355

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Chunga, D. B. C., Chavarri, L. S. A., & Beltran, R. J. B. (2021). Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. En Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021 (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021). https://doi.org/10.1109/EIRCON52903.2021.9613355

Chunga, Daniel Badinho Cornejo ; Chavarri, Luis Sebastian Arribasplata ; Beltran, Rolando Javier Berru. / Gamification Techniques to Enhance the User Experience in Tourist Centres : A Mobile Application Proposal. Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021).

@inproceedings{9da294ff02534ecd9866f53211f6745d,

title = "Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal",

abstract = "This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.",

keywords = "Cultural heritage, Mobile applications, Tourist attraction visitors, User experience",

author = "Chunga, \{Daniel Badinho Cornejo\} and Chavarri, \{Luis Sebastian Arribasplata\} and Beltran, \{Rolando Javier Berru\}",

note = "Publisher Copyright: {\textcopyright} 2021 IEEE.; 2nd IEEE Engineering International Research Conference, EIRCON 2021 ; Conference date: 27-10-2021 Through 29-10-2021",

year = "2021",

doi = "10.1109/EIRCON52903.2021.9613355",

language = "English",

series = "Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021",

booktitle = "Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021",

}

Chunga, DBC, Chavarri, LSA & Beltran, RJB 2021, Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. En Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021, 2nd IEEE Engineering International Research Conference, EIRCON 2021, Virtual, Lima, Perú, 27/10/21. https://doi.org/10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. / Chunga, Daniel Badinho Cornejo; Chavarri, Luis Sebastian Arribasplata; Beltran, Rolando Javier Berru.
Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

TY - GEN

T1 - Gamification Techniques to Enhance the User Experience in Tourist Centres

T2 - 2nd IEEE Engineering International Research Conference, EIRCON 2021

AU - Chunga, Daniel Badinho Cornejo

AU - Chavarri, Luis Sebastian Arribasplata

AU - Beltran, Rolando Javier Berru

PY - 2021

Y1 - 2021

N2 - This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

AB - This proposal was conducted to describe the characteristics of the user experience of visitors in the tourist centres of Trujillo and the aspects that should be considered in gamification techniques to propose the design of a mobile application. Data was collected using the Museum Experience Scale (MES) applied to a group of 384 participants. The results highlight deficiencies in the indicators of engagement, knowledge/learning, meaningful experience, and emotional connection. The outcome of this study is the design of a mobile application considering the thematic aspects of gamification techniques such as game mechanics and game dynamics to enhance the indicators identified in the previous analysis.

KW - Cultural heritage

KW - Mobile applications

KW - Tourist attraction visitors

KW - User experience

UR - https://www.scopus.com/pages/publications/85123366653

U2 - 10.1109/EIRCON52903.2021.9613355

DO - 10.1109/EIRCON52903.2021.9613355

M3 - Conference contribution

AN - SCOPUS:85123366653

T3 - Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

BT - Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021

Y2 - 27 October 2021 through 29 October 2021

ER -

Chunga DBC, Chavarri LSA, Beltran RJB. Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal. En Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021. 2021. (Proceedings of the 2021 IEEE Engineering International Research Conference, EIRCON 2021). doi: 10.1109/EIRCON52903.2021.9613355

Gamification Techniques to Enhance the User Experience in Tourist Centres: A Mobile Application Proposal

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