TY - GEN
T1 - Implementación de herramientas de Gestión de Calidad con el CP Y CPK para la Reducción de Defectos en la Producción de Carpetas Metálicas en la empresa BAUR METALMIN S.A.C.
AU - Sarmiento-Zegarra, Mariana Dalila
AU - Velásquez-Arce, Merly Vanessa
AU - Quispe-Vásquez, Luis Roberto
N1 - Publisher Copyright:
© LEIRD 2025.All rights reserved.
PY - 2025
Y1 - 2025
N2 - This study aims to implement quality management tools, specifically Cp and Cpk indices, to reduce defects in the production of metal folders at BAUR METALMIN S.A.C. in Cajamarca, Peru. Issues such as process variability, lack of standardization, and limited quality control were identified, leading to high levels of defective products and economic losses. Tools like the Ishikawa diagram, Pareto analysis, FMEA, and Six Sigma's DMAIC cycle were applied to improve the production process. Initially out-of-spec Cp and Cpk indices improved after implementing changes in maintenance, training, and workflow, reaching values above 1.0. This approach also reduced costs related to rework and waste, strengthening the company's quality culture. The proposed model is replicable for other metalworking companies.
AB - This study aims to implement quality management tools, specifically Cp and Cpk indices, to reduce defects in the production of metal folders at BAUR METALMIN S.A.C. in Cajamarca, Peru. Issues such as process variability, lack of standardization, and limited quality control were identified, leading to high levels of defective products and economic losses. Tools like the Ishikawa diagram, Pareto analysis, FMEA, and Six Sigma's DMAIC cycle were applied to improve the production process. Initially out-of-spec Cp and Cpk indices improved after implementing changes in maintenance, training, and workflow, reaching values above 1.0. This approach also reduced costs related to rework and waste, strengthening the company's quality culture. The proposed model is replicable for other metalworking companies.
KW - Continuous Improvement
KW - Cp Indices
KW - Cpk Indices
KW - DMAIC
KW - FMEA
KW - Quality Management
KW - Six Sigma
UR - https://www.scopus.com/pages/publications/105032458282
U2 - 10.18687/LEIRD2025.1.1.928
DO - 10.18687/LEIRD2025.1.1.928
M3 - Contribución a la conferencia
AN - SCOPUS:105032458282
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 5th LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development - Entrepreneurship with Purpose
A2 - Larrondo Petrie, Maria M.
A2 - Texier, Jose
A2 - Rivas Matta, Rodolfo Andr�s
T2 - 5th LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development - Entrepreneurship with Purpose: Social and Technological Innovation in the Age of AI, LEIRD 2025
Y2 - 1 December 2025 through 3 December 2025
ER -