TY - GEN
T1 - Implementation of an ERP System for the Improvement of the Logistics Process in an SME
AU - Reyes-Abanto, Nayely
AU - Medina-Perez, Jenifer
AU - Zapata-Paulini, Joselyn
AU - Cabanillas-Carbonell, Michael
N1 - Publisher Copyright:
© 2024, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
PY - 2024
Y1 - 2024
N2 - It is known that to achieve greater productivity and profitability, it is necessary to understand the company's processes and know how to satisfy the needs of internal and external clients. ERP allows either small or large companies to improve their internal processes, leading to innovation and making it possible, for the most part, to improve their enterprise resource planning. The present research aims to determine the influence of the implementation of an ERP system in the improvement of the logistics process of a boutique. The methodology used for the development of the ERP was Spring. To measure the proposed indicators, 20 procurement operations were used; obtaining as a result that, in the pre-test, the purchasing time indicator obtained a mean value of 163.4 and in the satisfaction indicator of those in charge of procurement, a mean value of 1.80 was obtained. After this and with the implementation of the system, we proceeded to perform the post-test, obtaining as a result for the purchasing time a mean value of 90.55, which represents a reduction of 45.6%, and for the satisfaction of those in charge of procurement a mean value of 4.55 was obtained, which represents an increase of 150%. Finally, it was possible to conclude that the implementation of an ERP significantly influences the improvement of the logistics process of an SME.
AB - It is known that to achieve greater productivity and profitability, it is necessary to understand the company's processes and know how to satisfy the needs of internal and external clients. ERP allows either small or large companies to improve their internal processes, leading to innovation and making it possible, for the most part, to improve their enterprise resource planning. The present research aims to determine the influence of the implementation of an ERP system in the improvement of the logistics process of a boutique. The methodology used for the development of the ERP was Spring. To measure the proposed indicators, 20 procurement operations were used; obtaining as a result that, in the pre-test, the purchasing time indicator obtained a mean value of 163.4 and in the satisfaction indicator of those in charge of procurement, a mean value of 1.80 was obtained. After this and with the implementation of the system, we proceeded to perform the post-test, obtaining as a result for the purchasing time a mean value of 90.55, which represents a reduction of 45.6%, and for the satisfaction of those in charge of procurement a mean value of 4.55 was obtained, which represents an increase of 150%. Finally, it was possible to conclude that the implementation of an ERP significantly influences the improvement of the logistics process of an SME.
KW - ERP
KW - Logistical processing
KW - Productivity
KW - Profitability
KW - Scrum methodology
UR - https://www.scopus.com/pages/publications/85174674706
U2 - 10.1007/978-981-99-3043-2_30
DO - 10.1007/978-981-99-3043-2_30
M3 - Conference contribution
AN - SCOPUS:85174674706
SN - 9789819930425
T3 - Lecture Notes in Networks and Systems
SP - 387
EP - 398
BT - Proceedings of 8th International Congress on Information and Communication Technology - ICICT 2023
A2 - Yang, Xin-She
A2 - Sherratt, R. Simon
A2 - Dey, Nilanjan
A2 - Joshi, Amit
T2 - 8th International Congress on Information and Communication Technology, ICICT 2023
Y2 - 20 February 2023 through 23 February 2023
ER -