TY - JOUR
T1 - Implementation of business solutions through digital transformation in companies providing technological services
AU - Segundo-Bardales, Ericksson Manolo
AU - Sanchez-León, Meissi
AU - Auccahuasi, Wilver
N1 - Publisher Copyright:
© 2026 The Authors.
PY - 2026
Y1 - 2026
N2 - Digital transformation is an essential process for modern organizations, as it allows them to optimize processes, improve decision-making, and, most importantly, increase competitiveness in today's dynamic business environment. Among the technologies adopted to achieve digital transformation are new technologies such as artificial intelligence, automation, data analysis, cloud storage and processing, among others. In this article, present a description of the technologies and application areas that are adopting digital transformation in their processes, contracting technological services to innovate in products and services. As a result, present the main areas where digital transformation is applied, the benefits of adopting digital transformation, such as agriculture, tourism, document management, public administration, infrastructure maintenance, education, finance, among others, analyzing academic publications that demonstrate its applicability, in order to achieve a better customer experience and respond quickly to market changes in order to improve and promote collaboration among all stakeholders in organizations to face future challenges. In conclusion, outline how to implement digital transformation in organizations, based on the implementation of technological solutions to achieve an acceptable level of digital transformation.
AB - Digital transformation is an essential process for modern organizations, as it allows them to optimize processes, improve decision-making, and, most importantly, increase competitiveness in today's dynamic business environment. Among the technologies adopted to achieve digital transformation are new technologies such as artificial intelligence, automation, data analysis, cloud storage and processing, among others. In this article, present a description of the technologies and application areas that are adopting digital transformation in their processes, contracting technological services to innovate in products and services. As a result, present the main areas where digital transformation is applied, the benefits of adopting digital transformation, such as agriculture, tourism, document management, public administration, infrastructure maintenance, education, finance, among others, analyzing academic publications that demonstrate its applicability, in order to achieve a better customer experience and respond quickly to market changes in order to improve and promote collaboration among all stakeholders in organizations to face future challenges. In conclusion, outline how to implement digital transformation in organizations, based on the implementation of technological solutions to achieve an acceptable level of digital transformation.
KW - artificial intelligence
KW - Digital transformation
KW - production processes
KW - technological services
KW - technologies
UR - https://www.scopus.com/pages/publications/105046133010
U2 - 10.1016/j.procs.2026.06.560
DO - 10.1016/j.procs.2026.06.560
M3 - Conference article
AN - SCOPUS:105046133010
VL - 283
SP - 5070
EP - 5079
JO - Procedia Computer Science
JF - Procedia Computer Science
T2 - 4th international conference on Machine Learning and Data Engineering, ICMLDE 2025
Y2 - 6 November 2025 through 8 November 2025
ER -