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Propuesta de Optimización de los tiempos de entrega de insumos para reducir ventas perdidas y costos logísticos en una Empresa de Servicios Técnicos

  • Jorge Luis Alfaro Rosas
  • , Elvira Marleni Vargas Benites
  • , Vilchez Alvarez Cielo Guadalupe
  • , Allison Dayana Zambrano Martos
  • Universidad Privada del Norte

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

The main objective of this project is to propose a logistics optimization model to improve supply delivery times in a Technical Services Company. The study addresses a critical issue related to delays in technical service response and product delivery, resulting in losses equivalent to 13% of the company's annual revenue. This is an applied, mixed-method, and descriptive research that employs tools such as surveys, process analysis, mathematical modeling using LINGO, and the Odoo ERP system. The project has an operational and geographic scope focused on the city of Trujillo, encompassing internal processes related to logistics, inventory, and customer service. The implementation is expected to reduce delays by 30%, generate annual savings of S/ 9,000, and improve operational efficiency by 15%. The impact will directly benefit operational staff, institutional clients, and the company’s overall profitability.

Título traducido de la contribuciónProposal for Optimizing Supply Delivery Times to Reduce Lost Sales and Logistics Costs in a Technical Services Company
Idioma originalEspañol
Título de la publicación alojadaProceedings of the 5th LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development - Entrepreneurship with Purpose
Subtítulo de la publicación alojadaSocial and Technological Innovation in the Age of AI, LEIRD 2025
EditoresMaria M. Larrondo Petrie, Jose Texier, Rodolfo Andr�s Rivas Matta
ISBN (versión digital)9786289661323
DOI
EstadoPublicada - 2025
Evento5th LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development - Entrepreneurship with Purpose: Social and Technological Innovation in the Age of AI, LEIRD 2025 - Virtual, Colombia
Duración: 1 dic. 20253 dic. 2025

Serie de la publicación

NombreProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (versión digital)2414-6390

Conferencia

Conferencia5th LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development - Entrepreneurship with Purpose: Social and Technological Innovation in the Age of AI, LEIRD 2025
País/TerritorioColombia
CiudadVirtual
Período1/12/253/12/25

Palabras clave

  • decision model
  • linear programming
  • Logistics optimization
  • sensitivity analysis

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