Redes sociales y su influencia en la decisión de compra de los clientes de una pizzería peruana

Carlos Barrios Cano, Naysha Velasquez Castro, Patricia Barinotto Roncal, Jessica Vicuña Villacorta

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

The research aims to determinate the influence of social networks on the customers' purchase decision of a peruvian pizzeria in the city of Trujillo, Peru, considering the increase in the use of these digital platforms today. The study considered a population subject to the study of 326 consumers registered in the company's database, of which 157 of them answered the survey. Besides, using instruments validated on Likert scale, the variables in question were measured, obtaining as main results that social networks influence the dimensions of recognition of the need, search for information and the process of evaluating alternatives in 50.6%, 37.7% and 35.3% respectively. At the same time, all the Spearman Rho tests to find the relationship became significant (p<0.01) and positive. Finally, this research concluded that social networks influence 45.8% in the customers' purchase decision of the peruvian pizzeria, after an Rsquared resulted in 0.458 within the coefficient of determinationtest.

Título traducido de la contribuciónSocial networks and their influence on the customers' purchase decision of a peruvian pizzeria
Idioma originalEspañol
Título de la publicación alojada20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
Subtítulo de la publicación alojada"Education, Research and Leadership in Post-Pandemic Engineering: Resilient Inclusive and Sustainable Actions", LACCEI 2022
EditoresMaria M. Larrondo Petrie, Jose Texier, Andrea Pena, Jose Angel Sanchez Viloria
ISBN (versión digital)9786289520705
DOI
EstadoPublicada - 2022
Evento20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022 - Boca Raton, Estados Unidos
Duración: 18 jul. 202222 jul. 2022

Serie de la publicación

NombreProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Volumen2022-July
ISSN (versión digital)2414-6390

Conferencia

Conferencia20th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology, LACCEI 2022
País/TerritorioEstados Unidos
CiudadBoca Raton
Período18/07/2222/07/22

Palabras clave

  • Social networks
  • post-purchase
  • purchase decision

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