TY - GEN
T1 - Simulation of a Queuing System in the Customer Service Area of a Gas Station, Lima, Peru
AU - Garcia-Ramirez, Kevin Abner
AU - Llacza-Lizarraga, Alan William
AU - Ninaquispe-Soto, Mario
AU - Riega-Virú, Yasmina
AU - Riojas-Cañari, Alicia
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
PY - 2024
Y1 - 2024
N2 - The processes were analyzed at a gas station in Lima, Peru, which offers three different types of fuel, with historical information on the demands and the service, the random behavior of vehicle arrivals and service times was estimated, the service time was simulated. Fuel-sale process using the ProModel simulation program and a proposal to improve the service was made by modifying the capacities of the pumps, adapting them to the estimated demand. The number of NGV pumps was reduced to just one since the number of vehicles that needed this product was lower. The change made to this initial simulation demonstrated an increase from 49.9 to 67.74% in the NGV pump area.
AB - The processes were analyzed at a gas station in Lima, Peru, which offers three different types of fuel, with historical information on the demands and the service, the random behavior of vehicle arrivals and service times was estimated, the service time was simulated. Fuel-sale process using the ProModel simulation program and a proposal to improve the service was made by modifying the capacities of the pumps, adapting them to the estimated demand. The number of NGV pumps was reduced to just one since the number of vehicles that needed this product was lower. The change made to this initial simulation demonstrated an increase from 49.9 to 67.74% in the NGV pump area.
KW - ProModel
KW - Random variable
KW - Simulation
KW - Waiting lines
UR - https://www.scopus.com/pages/publications/85192146793
U2 - 10.1007/978-981-99-7886-1_46
DO - 10.1007/978-981-99-7886-1_46
M3 - Conference contribution
AN - SCOPUS:85192146793
SN - 9789819978854
T3 - Lecture Notes in Networks and Systems
SP - 557
EP - 569
BT - Intelligent Sustainable Systems - Selected Papers of WorldS4 2023
A2 - Nagar, Atulya K.
A2 - Jat, Dharm Singh
A2 - Mishra, Durgesh Kumar
A2 - Joshi, Amit
T2 - 7th World Conference on Smart Trends in Systems, Security and Sustainability, WorldS4 2023
Y2 - 21 August 2023 through 24 August 2023
ER -